Hourly Rate – the hourly rate for utilizing our Digital Guidance Services Staff with consulting is $175.00 USD per hour, billed in 30 minute increments. There is a 1 hour minimum purchase for new customers. This rate applies Monday through Friday 10:00am until 5:00pm EST. Any work performed outside of normal business hours or on holidays will be billed at a higher rate.
When you purchase a block of hours, those hours are credited to your account for use during our regularly scheduled times. Unused hours purchased expire 1 year from the date of purchase.
Warranty – Due to the nature of the work that we perform, there is no warranty on hourly work. Each hour that we work is billable regardless of the outcome of said work. While we will make recommendations on the level of effort required to implement a solution or fix an issue, it is up to you to let us know if there is a cap on the number of hours we spend per engagement.
Our Philosophy
To provide exceptional customer support and pursue long term relationships with small and medium sized businesses helping them get the most out of their investment in Apple technologies
Lets talk about your IT Needs – no obligation discussion about how Digital Guidance can help your business.
Ryan and his team anticipate our needs and work with us on every aspect of our network. They are an invaluable part of the Church and School!!!
