Manage All Our IT
Concentrate on what your business does best and leave the technology to us. Gain peace of mind with Digital Guidance managing your IT. We will help you keep your technology tools working for you and while keeping our eye on future needs as your business grows.
Here are some examples of what we do when we manage all your IT:
Our software tools ensure nightly or continuous backups of critical data to the cloud to ensure recoverability of any file or system in the event of deletion, corruption, or security incident.
End User & Device Monitoring
Our proactive monitoring systems alert us to potential problems as or before they occur. We end up knowing about issues before you do.
Network & WIFI Monitoring
Our network monitoring helps ensure that you have sufficient bandwidth to maintain system performance, speed, and availability.
Proactive Patching & Upgrades
We continuously monitor for critical patches and updates to ensure ongoing stability and security
We are available to respond to critical issues through a custom online helpdesk and ticketing system. All issues are triaged and critical issues are attended to within 4 business hours.
DIGITAL GUIDANCE provides quarterly meetings with clients to review ongoing issues, go over upcoming project work, discuss changes in vendors, advise on best practices, create budgets and plan the technology roadmap for the next period.
When Digital Guidance manages all your IT, we begin by doing a business wide assessment and working with you to prioritize your IT issues. We will then develop a timeline to address the priority issues as well as strategic planning for the months and years ahead.
Managing all your IT will depend on the size of your business and your budget. Let’s discuss the needs of your business and how we can help.
The following are all the reasons why Digital Guidance is the right partner to manage the IT for your business.
- We are up to date on the latest tools and hardware
- Security is a priority and the threats change everyday
- We communicate on a level everyone can understand